tko77 Jurisdiction Notice — Access, eligibility and legal scope
Over non-specific info of Indonesian consumers adopted one or more e-wallets by 2023, with DANA, e-wallet and mobile banking commonly used for online transfers and QR payments. We cite this to give context: payment rails and local regulations shape how online services operate in the region rather than to describe performance on our site.
We at tko77 set out in this notice the legal and jurisdictional boundaries that guide our service availability, account eligibility and requests for information. The notice explains how we approach verification, where our services are not offered, and how we handle law‑related enquiries.
Our tko77 jurisdiction details
We do not offer our services in jurisdictions where online wagering is prohibited. Local law varies between cities and provinces; individuals who access pages or apps from Jakarta, Surabaya or Bandung must ensure that their use complies with their local legal framework. Users are responsible for verifying that access and use comply with the laws of their own jurisdiction.
Our account eligibility rules require identity verification consistent with know‑your‑customer standards. When a user registers, we request name, date of birth and government ID documentation to process verification. We handle verification requests according to applicable law and will retain verification records for the period required by regulation or our internal retention policy.
Payments and refunds are processed using channels that comply with local banking rules. Our platform supports common Indonesian payment methods such as DANAe-walletmobile bankinglocal payment and online paymenttogether with bank rails including e-walletmobile bankinglocal payment and online paymentUse of any payment method is subject to the terms of the payment provider and applicable law.
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Register
Provide accurate personal details so verification can proceed smoothly.
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Verify identity
Upload required documents for KYC checks; we process most routine verifications within published response windows.
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Deposit
Follow the payment method instructions; availability depends on your jurisdiction and the payment provider.
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First session access
Once verification and funding are complete, you may access the features permitted in your jurisdiction.
We operate customer support in multiple languages and maintain channels for account recovery and legal queries. Our standard response windows are communicated in your account dashboard; for time‑sensitive legal enquiries, please use the contact route below so we can route your matter to the correct team.
Service availability may change around national holidays and major sporting events such as Liga 1, Piala Indonesia and Piala AFF due to scheduled maintenance or regulatory notices. We publish such notices on our platform and via in‑app messaging where available; users in Medan and other regions should check local announcements before relying on availability during holiday periods like Idul Fitri or Idul Adha.
Our tko77 legal policy
We collect and process personal data to meet legal obligations and to provide account access, verification and payment processing. Our privacy approach is set out in a separate privacy statement but, in summary, we limit data access to teams with a need to process KYC, compliance and support requests. We encrypt data in transit and at rest and retain records in line with regulatory requirements.
We reserve the right to suspend or close accounts where access appears to contravene local law or where required by a valid regulatory or court order. If we receive an inquiry from a competent authority, we will respond in accordance with applicable law and our legal obligations.
For legal enquiries or to serve notice, contact our legal team through the channel listed in the Help centre. Provide a clear point of contact, jurisdiction and documents supporting your request. We will acknowledge receipt and provide an estimated timeframe for a substantive response.
Summary of key commitments:
- We only provide services in jurisdictions where local law permits access and use.
- We require identity verification consistent with KYC obligations.
- We protect personal data and respond to lawful requests from authorities.
We at tko77 continually review our policies to reflect legal changes and operational best practice. If you have questions about how these rules apply in your city or region, for example in Jakarta or Bandung, please consult legal counsel or contact our support team for guidance specific to your situation.